How soon until I get my Kecks?
All of our deliveries within South Africa are made by courier. This takes 1-3 working days in major centres in South Africa; up to 5 days outside urban areas. For deliveries elsewhere, or urgent deliveries, please contact us here or email@example.com - we will always make a plan.
Have they shipped yet?
We ship orders as soon as we can, except on weekends, when we are busy out on the mountain or at the beach. Once they are prepared for shipping, we will send you a tracking code so that you can follow their progress on their way to you.
What does delivery cost?
Orders over R900 in South Africa are delivered for free, otherwise a flat R75 fee applies within South Africa. For delivery outside SA, the delivery fee will be displayed at checkout.
Is payment secure?
When you check out, you are redirected to Payfast, who will process your transaction securely on our behalf. They are one of the largest payment processors in South Africa, part of the DPO Group, and used by many online retailers.
Are Kecks available in stores?
Yes they are! You can find our stockists here. Check back regularly - the list is growing all the time.
Where else can I see Kecks?
We are regularly at markets in the Cape Town and Johannesburg areas - full details on our markets page. Details are also in our newsletters - subscribe on the home page.
Do you have Kecks for women?
Bikinis are now available, as of early 2020. Check the collection here. We also have active shorts here, and women's boxers here.
How does Kecks sizing work?
Check our sizing guide.
Where did Kecks come from?
They were created by a young man who wanted to wear something under his boardshorts that would dry as quickly as the boardies did. Check out our story here.
How often do you get new styles?
We are adding new patterns every few weeks, and some styles sell out fast, so please check back often.
When will you reply to my WhatsApp?
We try and get back to you as soon as possible however you contact us, but please cut us some slack if we don't, especially over weekends when we tend to be spending a lot of time in the sea or on the mountain. We are a small business for now, and so a 24/7 response is tricky!
Can I return my Kecks if they don't fit?
Please note that, as Kecks are underwear, for hygiene reasons we are unable to accept returns unless the garment is faulty. If your Kecks are faulty in any way, please let us know, and we will arrange a replacement as soon as possible.
How do I become a stockist?
Please get in touch at firstname.lastname@example.org