FREE shipping within South Africa on all orders over R500

FAQs


How soon until I get my Kecks?

All of our deliveries are done by courier. This takes 1-3 working days in major centres in South Africa; up to 5 days outside urban areas. For deliveries outside South Africa, please contact us here or hello@kecks.co.za

Have they shipped yet?

We ship orders on the say we get them, except weekends, when we are busy out on the mountain or the beach. Once they are prepared for shipping, we will send you a tracking code so that you can follow their progress on their way to you.

What does delivery cost?

Orders over R500 are delivered for free, otherwise a flat R50 fee applies within South Africa. For delivery outside SA, please get in touch.

Is payment secure?

When you check out, you are redirected to Payfast, who will process your transaction securely on our behalf. They are one of the largest payment processors in South Africa, part of the DPO Group, and used by many other online retailers as well.

Are Kecks available in stores?

Yes they are! You can find our stockists here. Check back regularly - the list is growing all the time.

Where else can I see Kecks?

We are regularly at markets in the Cape Town area, including Kirstenbosch, Constantia Gift Fair, Kamers. Details in our newsletters - subscribe on the home page.

Can I buy bikinis?

Bikinis are currently available only online, to order. Please contact us for details and sizing.

Do you have Kecks for kids?

We are planning to introduce a kids range during 2019. In the meantime, we find that our Small (see below) fits 10-12 year olds.

How does Kecks sizing work?

 Kecks Size Fits waist (inches)
Small (S) 26 - 29
Medium (M) 30 - 32
Large (L) 33 - 35
Extra Large (XL) 36 - 38
XX-Large (XXL) 39 - 41

 

Where did Kecks come from?

They were created by a young man who wanted to wear something under his boardshorts that would dry as quickly as the boardies did. Check out our story here.

How often do you get new styles?

We are adding new patterns every few weeks, and some styles sell out fast, so please check back often.

When will you reply to my WhatsApp?

We try and get back to you as soon as possible however you contact us, but please cut us some slack if we don't, especially over weekends when we tend to be spending a lot of time in the sea or on the mountain. We are a small business for now, and so a 24/7 response is tricky!

Can I return my Kecks if they don't fit?

As Kecks are underwear, we are unable to accept returns unless the garment is faulty for hygiene reasons. If you do have a problem, please let us know, and we will arrange a replacement as soon as possible.

How do I become a stockist?

Please get in touch at hello@kecks.co.za